Information About Ordering and Payments for Gratz Pilates
Fastest Way to Order Gratz Apparatus
The fastest way to place an order is directly through our website.
Ordering online allows you to select the length and upholstery color of your apparatus and move your order forward without the delays that can come with requesting a manual quote.
Ordering details are outlined below by location.
Korean Orders
Payment Methods
Available payment methods for international orders include:
| Wire Transfers | Wire transfer instructions are available upon request. Customers are responsible for any fees charged by their bank or intermediary institutions. |
| Credit Cards | Visa, Mastercard, American Express, and Discover are accepted. |
| Apple Pay & Google Pay | Fast and secure checkout options available on supported devices and browsers. |
Payment & Financing
Payment structure for international orders is based on order value.
-
Orders $5,000 and above:
- 50% deposit at checkout
- Remaining balance due 45 days after the initial payment
-
Orders below $5,000:
- Payment in full at checkout
Shipping
Shipping estimates are provided after checkout based on your selected delivery method.
- Air Freight: within 5 business days
- Air Freight White Glove, Air Freight Threshold, or Ocean Freight: please allow up to 2 weeks
Once you review and approve the estimate, payment will be collected to move your order forward.
Credit/Refund
If a refund is approved, you can expect a refund or credit in the same form of payment originally used to make your purchase. A credit issued to your credit card may take up to two weeks to be acknowledged by your issuing bank or credit card institution.